Using public engagement stands, focus groups, stakeholder engagement and surveys, we gather quantitative and qualitative data to understand how people want to get around. We also look into why different modes of transport are important to them and what is stopping them from moving the way they want.
The insights phase isn't just about learning; it’s an opportunity to establish relationships and build trust within a community for our clients and their work. In this early phase, we also look for people in the community who might be its representatives in subsequent design phases or partners in delivery.
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Understanding what young people need helps create streets that support safe, independent travel today. Understanding what they value helps shape streets that work for them into adulthood.
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We deliver safe, fun engagement experiences that help young people contribute meaningfully – translating complex transport information into age-appropriate materials for primary, intermediate and secondary students.
Schools can be critical to engaging young people in a community. Experience from dozens of school-focused projects has taught us how to engage with school leadership, staff and whānau to enable young people to take part.
We travel by bike or public transport to all our project sites, giving us a rich understanding of the areas where we work. This allows for deeper conversations with people about how they experience their streets and enables us to provide comparative examples from across the city.
We have seen in our work how insights support decision-making and communication across the project lifecycle. Before engaging the community, we work with clients to identify key users of insights and the information they need. This steers reports that give project teams the right information and confidence to make decisions.
Takapuna | Walking & Cyling Insights report
Hobsonville | Ready to Ride report
Tāmaki Makaurau | Vision of Kids for Transport report
Bring local knowledge and perspectives into the design process while working within clearly set strategic, technical and budgetary parameters.
Help communities understand a proposal, know what they can influence and provide feedback for project teams and decision makers.
Keep communities informed, manage disruption and maintain relationships while change is happening on the ground.
Create well-timed programmes and experiences that build confidence, excitement and uptake before, during and after new transport infrastructure is delivered.
